Local From Day One.
Helping you remain safely and independently at home — with a team that knows your name, your street and your story. Not a call centre.
- Keep your funding
- No new assessment
- No cost to switch
Your funding is safely managed. Your care is 100% local.
Your funding is safely managed by our partner, Trilogy Care. Your care is hands-on and personal — delivered by our own Northern Rivers team, every visit.
We notice the things that get missed. We communicate. We advocate for you.
The difference is local, and personal
Real people who know your name
Not a rotating roster of strangers — consistent faces, every visit.
We notice what others miss
Changes in the home, in wellbeing, in what's needed — and we tell you.
Switching is easier than it sounds
We help you through every step, and your funding moves with you.
A certified social enterprise
50%+ of profit reinvested into the community you live in.
You can change providers at any time
- You won't lose your funding
- No new assessment
- No cost to switch
It usually takes two to four weeks, depending on your current provider's notice period. Here's what switching looks like with us:
- Get in touch — call Jenn, our Aged Care Manager, or submit a Switch Request
- Give notice to your current provider (usually two weeks, by phone or email)
- Share your referral code and cessation date with us
- We handle onboarding and build your care plan
- Sit back — we take it from there
Ready to talk, or have questions?
Leave your details, and we'll reach out personally — usually within one business day.
No call centre, no scripts.
Prefer to talk now? Call Jenn on 1300 131 096.
Sistability is a certified social enterprise. Support at Home coordination is delivered in partnership with Trilogy Care, who manage funding, compliance and invoicing — our local team handles everything else. Sistability acknowledges the Traditional Custodians of the lands across our region.
1300 131 096
sistability.com.au