Not Happy With Your Support at Home (SaH) Provider? Switch to Sistability.
Real People. Real Support. Right Here in the Northern Rivers.
If you're tired of feeling like just another number, you're not alone.
Many seniors and families come to Sistability after struggling with poor communication, slow response times, and a lack of local knowledge from their SaH provider.
Why Our Clients Made the Switch to Us
We’re local and personal
We’re based in the Northern Rivers and know the area, the people, and the services that actually deliver.
You talk to a real person
No call centres. Just a dedicated local contact who knows your name and gets things sorted.
Face-to-face support
Prefer to speak to someone in person? We’re happy to meet with you locally - no tech required.
We handle the hard stuff
We take care of quotes, bookings, schedules, and admin so you don’t have to.
Your funding, used wisely
We make sure your package is spent on services that support you - not on unnecessary fees.
We get things done
We’re responsive, organised, and proactive - so you’re not left chasing things up.
What Our Clients Say About Us
The Power of a Social Enterprise
Sistability uses business as a force for good. Every service helps people live safely at home while creating pathways to employment and purpose.
Your Local Aged Care Experts
Trustworthy, compassionate support to help you stay independent at home.
Whether you're just starting to explore aged care services or are already on the Support at Home (SaH) Program (previously known as Home Care Packages), Sistability is here to help.
We’re a small local team that genuinely cares. From cleaning and gardening to navigating aged care and coordinating your support, we make it easier to live safely, comfortably, and confidently in your own home.
Jenn Robertson
Aged Care Manager
Why Families Choose Sistability
Local & Trusted
Our team lives and works right here in the Northern Rivers. We’re neighbours, not strangers — providing care, cleaning, and support with genuine understanding and respect for our community.
Quality Assured
Every Sistability service is delivered with professionalism, reliability, and attention to detail. We take pride in our work, because your home deserves nothing less than our best, every time.
Social Enterprise
When you choose Sistability, you’re supporting more than a service — you’re helping create local jobs, flexible opportunities, and meaningful community impact across the Northern Rivers.
Pete - Maximising His SaH Program with Sistability
Pete is an aged care client from Suffolk Park who receives support through a Stay at Home Package managed and coordinated by Sistability. Like many older Australians, Pete wanted to remain living in his own home for as long as possible - safely, comfortably, and independently.
Since coming on board with Sistability, Pete’s care has been overseen by our Aged Care Manager, Jenn, who has worked closely with him to review his goals and make the most of his available funding.
Want to have a chat?
Give us a call on 1300 131 096, request a call back or drop in to our office. We are located at 2/85 Tamar Street, Ballina. Just behind the post office (entrance via Moon Street).
We Take Care of Everything
If you're thinking about changing providers, we’ll walk you through it. Here’s how it works:
We chat about your needs – quick phone call or in-person meeting
We help you notify your current provider – we can provide a simple template or assist directly
We onboard you with Sistability – we’ll handle the setup, care plan implementation, and get your services sorted fast
No stress. No confusion. Just local support that works.
Start The Conversation
If you're not getting the support you deserve from your current Support at Home (SaH) provider, we’re here to help.
Our local team will guide you through the switching process and take care of the hard stuff, so you can get the care you need from people who truly care.
Complete the quick form and we’ll be in touch. Let’s make your SaH work for you.