Get in touch

Complete the form below if you are ready to request cleaning and/or gardening services with us. Our services are available across the Northern Rivers, NSW.

contact us

Reach out

Phone: 1300 131 096

Street Address: 2/85 Tamar Street, Ballina NSW 2478 (Entrance via Moon Street - just behind the Post Office)

Office Hours:
Monday - Friday, 9am to 5pm.
We are closed on public holidays

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The house doesn't clean itself while someone is in hospital. And coming home to a neglected space is harder on recovery than most people expect. 🏡 A hospital stay doesn't pause the rest of life. Dishes pile up. The bathroom goes uncleaned for weeks
A lot of older Australians are on a Support at Home package that no longer reflects their actual needs - and most of them have no idea. 🏡 Assessments happen at a single point in time, and life keeps moving. Health changes. Conditions progress. New
Winter in the Northern Rivers is relatively mild, but that doesn't mean there aren't real risks for older Australians at home once the cooler months arrive. Here's a quick checklist worth working through: 🏠 INSIDE → Gas heater: serviced in th
We’re looking forward to seeing our local seniors at the Ballina Seniors Expo at Ballina Racecourse today. Jenn (our Aged Care Manager) and Jade (our Founder & CEO) are all set up and ready to go!
🎉 Five years of Nicole at Sistability,and what a five years it has been! From the moment she walked through the door (into HR... or was it accounts? We'll never quite agree on that one 😄), Nicole brought something no job description could capture:
✨ Meet Karina ✨ Originally from Brazil 🇧🇷, Karina has brought a warm and collaborative spirit to Sistability, and we're so excited to have her on board. She's already making her mark with her dedication, positive energy, and genuine passion for th
Autumn is the best time to deep clean your home, especially here in the Northern Rivers. 🍂 Here is what we recommend tackling before winter sets in: 🪟 Windows and doors: clean inside and out, wipe frames and sills, scrub flyscreen tracks 🛁 Bathro
💜 Client Story: June & Norman Lane A year ago, June and Norman were overwhelmed and no idea how to navigate My Aged Care. They found Sistability online and booked in a 15 min discovery call with Jenn, our Aged Care Manager. They then decided
🩷 Loneliness doesn't always look obvious. Sometimes it's a parent who's stopped mentioning friends. A grandparent whose world has quietly gotten smaller. Someone who seems fine, but you can tell something has shifted. Social support is a funded age
🏡 Who does Sistability help and what can we actually do for you? Here's the quick version 👇 🩷 Older Australians on Support at Home 🩷 NDIS participants (specialised cleans currently available) 🩷 Veterans through DVA 🩷 Carers via Carers NSW 🩷 S
Support coordinators have a lot to juggle, and the right providers make all the difference. At Sistability, we focus on keeping things simple, consistent, and reliable. Here’s what that looks like in practice 👇 ✔️ Turning up when we say we w
🏡 Letting someone into your home is a big decision, and trust matters. At Sistability, we don’t just hire cleaners… we carefully select people you can feel safe and comfortable with. Here’s how we do it 👇 ✔️ Thorough backgroun
The answer is yes… but only if it’s considered “reasonable and necessary”. Here’s what that means: 💛 It must relate directly to a participant’s disability 🏡 It must support a safe, hygienic, and accessible home
Caring for a loved one is meaningful… but it can also be overwhelming. If you’re a family caregiver, you might be juggling a lot – work, life, and supporting someone you love. Here are a few gentle reminders 👇 🧠 You’re d
🤯 Feeling overwhelmed by My Aged Care? You’re not alone. For many families, the hardest part is simply knowing where to start. Here’s a simple breakdown 👇 📞 Step 1: Register with My Aged Care 🏡 Step 2: Have an in-home assessment 🧼 S
✨ When does a home actually need a deep clean? For many NDIS participants and older Australians, regular cleaning isn’t always enough, sometimes the home needs a full reset first. Here are some signs it might be time 👇 🧼 The home never quite
🧼 It’s not just cleaning… it’s care. At Sistability, our team is trained to notice the small things that others might miss, because those small things can mean everything. 👀 We look out for: 🍽️ Food going untouched or off 🛏️
“We've got CHSP… so we’re okay, right?” 🤔 At first, it feels like enough. A clean here 🧽, a bit of help there 🧺. But over time, things change. The house gets harder to manage, health needs increase, and support isn’