Helping People Stay Safe and Independent at Home
Local services and support when you need it most.
Sistability is a local social enterprise that supports seniors, NDIS participants and families across the Northern Rivers with Support At Home Coordination, Specialised Deep Cleaning, Professional Gardening, My Aged Care Navigation, and other practical in-home and community services.
How Can We Help You Today?
Choose the option that best fits your situation.
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If you’ve been approved for Support At Home, we can help coordinate your services and ensure your funding is being used effectively.
Learn more about Support At Home Coordination.
Get help with Cleaning, Gardening or when out and about in the Community.
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Our specialised deep cleaning services support NDIS participants and people living with disability where health conditions or complex environments require more than standard cleaning.
Get more info on our Specialised Cleaning Services.
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If your current provider isn’t using your funding properly or communication isn’t working, switching providers may be easier than you think.
We can guide you through the process and help ensure your support services are structured properly.
Find out how you can Switch Support At Home Providers.
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Professional domestic cleaning services help maintain a safe and comfortable home environment for seniors and families.
Learn more about Sistability’s Domestic Cleaning Services.
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Our gardening and lawn maintenance services help keep outdoor spaces safe, manageable and enjoyable.
Check out our Gardening & Lawn Services.
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If you’re unsure where to start with My Aged Care, we can guide you through assessments, applications and next steps.
Learn more about Aged Care Navigation.
Support That Meets You Where You Are
Sistability works with a wide range of clients across the Northern Rivers, including:
Seniors wanting to stay independent at home
Adult children supporting ageing parents
NDIS participants needing specialised cleaning
Support At Home package recipients
Families arranging privately funded support
Aged care providers and support coordinators seeking reliable partners
Our team combines practical in-home services with clear guidance through aged care and disability systems — so nothing falls through the cracks.
Practical Support for Everyday Living
Cleaning Services
A clean home supports your health, comfort, and peace of mind. Our professional cleaners deliver flexible, high-quality services that keep your space fresh, safe, and beautifully maintained.
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Perfect for maintaining a clean and tidy home on a weekly or fortnightly basis. This service includes:
Dusting and wiping down surfaces
Vacuuming and mopping floors
Cleaning bathrooms and kitchens
Emptying bins
Light tidying and organisation
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A thorough, deep clean designed to refresh your home seasonally or as needed. This service includes everything in Maintenance Cleaning plus:
Deep cleaning of kitchen appliances (oven, fridge, microwave)
Intensive bathroom cleaning (tiles, grout, shower screens)
Skirting boards, doors, and window sills
Decluttering and reorganising key areas
Removing cobwebs and built-up dust
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For homes requiring additional care due to excess dirt, clutter, or specific cleaning challenges. This service includes:
Hoarding and extreme cleaning
Filth and squalor clean-ups
Post-hospital discharge cleaning
Relocation and move-in/move-out cleaning
Learn more about our Specialised Deep Cleaning services.
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Sistability offers reliable and professional commercial cleaning services for businesses, builders, and property managers. We understand that workspaces and newly built environments require specialised cleaning to maintain a professional and hygienic appearance.
Our team is highly trained in both routine office cleaning and intensive post-construction cleaning, ensuring a thorough and efficient service every time.
Learn more about our Commercial Cleaning services.
Gardening & Lawn Maintenance Services
We bring calm and safety to your outdoor spaces - something especially important for our aged care clients.
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Keep your garden looking neat and healthy with ongoing care. This service includes:
Lawn mowing and edging
Weeding and garden bed maintenance
Pruning and trimming of hedges, shrubs, and small trees
Leaf blowing and debris removal
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Ideal for overgrown or neglected gardens that need a refresh. This service includes:
Full garden tidy-up
Removal of weeds, dead plants, and debris
Trimming and pruning overgrown plants
Mulching and soil turning
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Designed to help clients with mobility challenges or accessibility needs enjoy their outdoor spaces safely.
This service includes:
Pathway clearing for safe access
Trimming back overgrown foliage
Removing trip hazards (fallen branches, uneven surfaces)
Low-maintenance garden solutions
Aged Care Support & Services
We assist seniors and their families with aged care navigation, Support At Home Coordination, cleaning, gardening and social & community supports.
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Care Compass is Sistability’s local aged care navigation service.
Whether you’re just starting out, need help requesting an assessment, or are already approved and unsure what’s next, we guide you every step of the way.
Real people, face-to-face
Local knowledge of providers and waitlists
No confusing forms or phone queues
Simple pricing, clear outcomes, trusted support
Learn more about Sistability’s aged care navigation service, Care compass.
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If you have Support at Home (SaH) package funding, Sistability can act as your care coordination team, helping you:
Find the right support services (cleaning, gardening, personal care, allied health, and more)
Plan and schedule your supports
Manage your budget and make your funds go further
Adjust services when your needs change
Handle the admin, phone calls, and follow-up, so you don’t have to
Learn more about our SAH Coordination Services.
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We personalise support to suit your needs and routine, including:
Meal preparation & light cooking
Accompanied or solo shopping assistance
Companionship & social outings
Errands & transport to appointments
Help around the house – laundry, linen changes, light organising
Support with routines, schedules, or reminders
If there's something specific you need, just ask — we tailor every visit to your goals.
Learn more about our Support Services.
More Than a Service Provider
Sistability is a certified social enterprise based in the Northern Rivers.
When you choose Sistability, you’re supporting local jobs, community reinvestment and ethical service delivery.
Our team lives and works in the same communities we serve, and we believe support services should feel personal, accountable and community-focused.
Support for Families Carrying the Responsibility
Supporting ageing parents or vulnerable loved ones can feel overwhelming.
You want to respect independence — but you also want to know they’re safe.
Sistability helps families:
understand their option
navigate aged care systems
put practical services in place
reduce stress and uncertainty
You don’t have to manage it alone.
Local Support You Can Rely On
We provide services across the Northern Rivers, including:
Ballina
Byron Bay
Lennox Head
Alstonville
Lismore/ Goonellabah
Surrounding communities
Our team understands the needs of regional families and works closely with local providers, support coordinators and community organisations.
When you contact Sistability, you speak to a local team, not a call centre.
A Reliable Partner for Your Clients
Sistability works alongside aged care providers, support coordinators and community organisations across the Northern Rivers.
We deliver professional cleaning, gardening and in-home support services that help maintain safe living environments.
Our team understands the importance of:
• clear communication
• reliable service delivery
• respectful engagement with vulnerable clients
• identifying risks within the home environment
• working collaboratively with care teams
If you are seeking a trusted local service partner, we welcome collaboration.
Professional. Reliable. Compassionate.
Every home and every situation is different.
Our team delivers services with:
respect and dignity
clear communication
reliable scheduling
practical problem-solving
a strong focus on safety
Whether you need Support At Home coordination, specialised cleaning, professional gardening, or practical in-home and community support, we are here to help.
The Heart of Sistability
Our team members are more than cleaners and gardeners — they’re trusted companions, attentive listeners, and valued members of the communities we serve.
Every day, our staff support seniors, people living with disability, and families across the Northern Rivers to maintain safe, comfortable homes and remain connected to their community.
All Sistability team members are employees of Sistability, hold NDIS Worker Screening Checks, are fully insured, and receive ongoing training and support to ensure safe, professional service in every home.
As a certified social enterprise, we are also committed to creating meaningful local employment opportunities — strengthening the communities we serve while delivering high-quality support.
Sistability has been recognised for its commitment to inclusive employment and workplace culture, receiving awards including Diversity & Inclusion and Employer of Choice.
Rated 5 Stars by Our Community
Not Sure Where to Start?
A short conversation can help clarify your next step.