Managing Your
Support at Home Program
Real people. Real support. Right here when you need us.
Managing a Support at Home (SaH) program can be overwhelming, but it doesn’t have to be. At Sistability, we work alongside you to make sure your package works for you.
What We Can Do For You
Implement Your Care Plan
Adjust Services When Needed
Plan & Schedule Your Supports
Handle All The Admin & Follow Up
Manage & Maximise Your Budget
Keep Things Running Smoothly
Sistability + Trilogy Care
We are your team for Fully Coordinated Support at Home (SaH) - the perfect balance for flexibility and local support to get the services you need to stay at home longer.
Your Local Aged Care Experts
Trustworthy, compassionate support to help you stay independent at home.
Whether you're just starting to explore aged care services or are already on the Support at Home (SaH) Program (previously known as Home Care Packages), Sistability is here to help.
We’re a small local team that genuinely cares. From cleaning and gardening to navigating aged care and coordinating your support, we make it easier to live safely, comfortably, and confidently in your own home.
Jenn Robertson
Aged Care Manager
Pete - Maximising His SaH Program with Sistability
Pete is an aged care client from Suffolk Park who receives support through a Stay at Home Package managed and coordinated by Sistability. Like many older Australians, Pete wanted to remain living in his own home for as long as possible - safely, comfortably, and independently.
Since coming on board with Sistability, Pete’s care has been overseen by our Aged Care Manager, Jenn, who has worked closely with him to review his goals and make the most of his available funding.
Why Families Choose Sistability
Local & Trusted
Our team lives and works right here in the Northern Rivers. We’re neighbours, not strangers — providing care, cleaning, and support with genuine understanding and respect for our community.
Quality Assured
Every Sistability service is delivered with professionalism, reliability, and attention to detail. We take pride in our work, because your home deserves nothing less than our best, every time.
Social Enterprise
When you choose Sistability, you’re supporting more than a service — you’re helping create local jobs, flexible opportunities, and meaningful community impact across the Northern Rivers.
The Power of a Social Enterprise
Sistability uses business as a force for good. Every service helps people live safely at home while creating pathways to employment and purpose.
Ballina & Lennox Head
Our local team provides trusted, ongoing cleaning, gardening, and in-home support for NDIS participants, aged care clients, and private households. We take pride in helping our neighbours enjoy safe, comfortable homes they can truly relax in.
Our Current Service Areas
Byron Bay & Surrounds
From Byron Bay to Bangalow and Ocean Shores, we support clients who value care delivered with flexibility and heart. Our team offers domestic cleaning, garden maintenance, and home assistance designed around each person’s needs — always with respect, reliability, and a local touch.
Evans Head & Richmond Valley
Across this area, our team focuses on one-off and specialty cleans. While we don’t currently have capacity for recurring cleaning or garden maintenance clients, we do offer Spring Cleans and specialised deep clean appointments for those bigger jobs that need extra care.
Lismore & Goonellebah
We’re proud to partner with clients, families, and support coordinators to provide dependable home and community services. Whether it’s regular cleaning, a deep clean, or a helping hand around the home, our goal is to make daily life easier and more comfortable for every client.
What Our Clients Say About Us
Book In With Our Aged Care Manager
There’s no obligation - just friendly, expert guidance to help you understand your options.
She can help you figure out:
Whether you qualify for CHSP or SAH
What to do if you're already registered with My Aged Care
How to get support now, while waiting for government services
Real support from a local, trusted team - not a huge call centre in the city.
