✓ Generally included

• Help with showering, dressing and personal hygiene
• Assistance with eating, mobility and daily activities
• Support with self-administering medication
• Non-clinical continence assistance

✕ Generally excluded

• Hairdressing, waxing and beauty treatments
• Purchasing medicines or dose administration aids

Personal care moved to the Clinical Supports contribution category on 1 October 2026.

✓ Generally included

• One-to-one and group social support
• Accompaniment to appointments and community activities
• Cultural support and connections to community organisations
• Help accessing interpreting, advocacy and digital services
• Assistance with personal paperwork and everyday affairs

✕ Generally excluded

• Event tickets, accommodation and membership fees
• Buying smart devices for online engagement
• Accountant fees and funeral plans

The support to participate may be eligible even when the activity's admission fee is not.

✓ Generally included

• Essential light house cleaning such as vacuuming and mopping
• Washing dishes and keeping essential living spaces clean
• Laundry and ironing
• Accompanied or unaccompanied shopping assistance

✕ Generally excluded

• Professional carpet cleaning, pest control and dry cleaning
• Pet care
• Groceries and other purchased items

Specialist cleaning, including hoarding or forensic cleaning, is not automatically funded as ordinary domestic assistance.

✓ Generally included

• Support to prepare meals at home
• Help cooking and portioning meals for later
• Eligible pre-prepared meal services

✕ Generally excluded

• Groceries and ingredients
• Takeaway food delivery
• Meals for other household members

For pre-prepared meals, ask your provider to explain the eligible service component and any food costs you must pay.

✓ Generally included

• Essential lawn mowing and light pruning
• Yard clearance needed for safe access
• Keeping paths and access areas safe

✕ Generally excluded

• Landscaping and major tree removal
• Decorative planting and garden-bed maintenance for appearance
• Composting, farm and water-feature maintenance

The focus is essential safety and accessibility, not garden improvements or appearance.

✓ Generally included

• Replacing lightbulbs or fixing a broken door handle
• Eligible gutter cleaning
• Essential minor repairs needed for safety
• Eligible maintenance and repair expenses

✕ Generally excluded

• General renovations and new cabinetry
• Carpet replacement due to ordinary wear and tear
• Repairs normally paid by landlords, insurers or housing authorities

Some otherwise excluded repairs may qualify where an imminent age-related safety risk exists. Approval is essential.

✓ Generally included

• Supervision and assistance while an unpaid carer takes a break
• Individual or group respite at home or in the community

✕ Not included in this service

• Residential respite funded separately through residential aged care

Respite is delivered by someone other than the person's usual informal carer.

✓ Generally included

• Eligible individual or group transport to usual activities
• Direct transport with a driver and vehicle
• Eligible taxi or rideshare vouchers

✕ Generally excluded

• Buying a car or paying personal vehicle running costs
• Licences, flights, ferries and ordinary public transport
• Holiday travel or transport funded by other available schemes

Transport must connect the person with their usual activities and meet their assessed needs.