Top 25 Questions People Ask Us About Cleaning and In Home Support
Choosing the right cleaning or in home support service can feel overwhelming, especially if you are navigating NDIS supports, aged care services or a major life transition. Many people come to us unsure of what help they need, what is included, or whether professional cleaning is the right choice for their situation.
Over the years, these are the most common questions people ask us about professional cleaning services, deep cleaning, NDIS cleaning services and aged care cleaning support. We have answered them clearly and honestly to help you feel informed, confident and supported.
What Is Trauma Informed Cleaning?
For many people, cleaning is just another household task. But for others, having someone enter their home and touch their belongings, move furniture or open cupboards can feel deeply unsettling.
This is where trauma informed cleaning comes in.
Trauma informed cleaning recognises that a home is not just a physical space. It holds memories, routines, emotions and sometimes experiences of loss, illness, violence or instability. A trauma informed cleaner works with care, consent and empathy, not just efficiency.
For people accessing NDIS cleaning services, aged care cleaning services, or other forms of in home support, the way cleaning is delivered matters just as much as the result.
Cleaning, Gardening and Support Work With Care: Why Who You Hire Matters
When people think about cleaning, gardening or support work, they often think about tasks. Floors cleaned. Lawns maintained. Daily assistance completed. Jobs done and boxes ticked.
But in aged care and NDIS homes, these services are never just tasks. They are moments of trust, connection and care. They shape how safe someone feels in their own home. And that is why who you hire truly matters.
At Sistability, we deliver cleaning, gardening and support work with care at the centre. Not as transactions, but as people-first services grounded in dignity, respect and real community impact.
Home Care Packages Program Data Report-2024
The latest Home Care Packages (HCP) Program Data Report highlights critical insights into aged care services from July to September 2024. With 289,582 people accessing HCPs and many others waiting for packages, the report underscores the need for interim support. Sistability bridges this gap by providing essential cleaning and gardening services, supporting both HCP recipients and private-pay clients during their wait. Learn how Sistability collaborates with aged care providers to ensure seamless care experiences.
20 Unique Activities to Do With Your Support Worker
If you have a support worker, you know how important their role is in helping you live your life to the fullest. However, sometimes it can be challenging to come up with new and exciting activities to do together. We've compiled a list of 20 unique activities that you can do together, whether you prefer to be outdoors, in the comfort of your own home, or even in a virtual setting. So grab a pen and paper, and get ready to start planning some fun experiences!
A step-by-step guide to Home Care Packages for Senior Australians
As we age, it’s important to have a clear understanding of the aged care system and how to access support when we need it. If you or a loved one is considering a Home Care Package, you may be wondering where to start. This process can be daunting, but we’ve created a step-by-step guide to help make it a little easier for you.
What happens if you don’t use your allocated NDIS funds?
Once your current NDIS plan ends, your funds stop. And any unspent funding will NOT roll over into your new plan.
After each plan review, you will receive a new plan outlining supports and funds for the next period of time. While you have the choice and control to spend your funds strategically throughout the year, you cannot roll over unspent money.
What does this mean for you? Simply put, use it or lose it!