Why Support Coordinators Trust Sistability With Their Clients
For support coordinators, choosing the right service providers is a critical part of the role.
It’s not just about organising supports. It’s about ensuring every provider involved is reliable, safe, and genuinely aligned with the needs of the participant.
Because at the end of the day, your reputation is on the line too.
At Sistability, we understand that trust isn’t given lightly. It’s built over time through consistency, communication, and care.
Here’s why support coordinators across the Northern Rivers trust us with their clients.
How We Vet Our Cleaners for Your Safety and Peace of Mind
Inviting someone into your home is a big decision.
For many of our clients, that decision carries even more weight. Whether it’s an older Australian living independently or an NDIS participant receiving support, trust, safety, and consistency are everything.
At Sistability, we understand that we’re not just providing a service—we’re entering someone’s personal space, often at a vulnerable time in their life.
That’s why we take our hiring and vetting process seriously.
Here’s how we ensure every member of our team is someone you can feel safe, comfortable, and confident welcoming into your home.
Can the NDIS Cover Deep Cleaning? Here’s What You Need to Know
If you or someone you support is on the NDIS, you might be wondering:
Can my plan cover a deep clean?
The short answer is yes. The NDIS can fund cleaning, including deeper or more intensive cleaning, but only when it meets the criteria of being reasonable and necessary and directly related to a participant’s disability.
This aligns with the NDIS Pricing Arrangements and Price Limits (formerly the NDIS Price Guide and Addenda), which outline what supports can be funded and under which categories.
Here’s what that means in practice.
What Does the NDIS Fund?
Discover what supports and services the NDIS covers, from personal care and daily living assistance to cleaning, gardening, and assistive equipment. Learn what’s excluded and how replacement supports work. At Sistability, we’re here to provide high-quality services like cleaning, gardening, and direct support to help NDIS participants live independently and comfortably.
A step-by-step guide to Apply for NDIS Funding
Applying for the NDIS involves several key steps to ensure you receive the support you need. This process can seem daunting, but we’ve created a step-by-step guide to help make it a little easier for you.
NDIS: Understanding the Value of Non Face-to-Face Supports
Sistability’s unwavering commitment to enhancing the health, safety, and overall quality of living environments for our clients remains paramount. This dedication extends beyond the visible, embodying a full spectrum of non face-to-face supports that are critical to the comprehensive service we provide. Although these supports may not always be directly observable, they are integral components of our robust support framework, ensuring that every aspect of care and service delivery is managed professionally and efficiently.
The Difference between NDIS Self-managed, Plan-managed and NDIA managed
Managing your NDIS fund plays a crucial role in ensuring the success of your package. That's why it's important to carefully consider who will take on this responsibility. To make the right choice, it's essential to understand the differences between self-managed funding, plan-managed funding, and NDIA-managed funding.
NDIS Core Supports Explained
Sistability provides domestic cleaning and in-home laundry services as a registered NDIS provider. These supports fall under ‘Assistance with Daily Life’ in your Core Supports budget.
For more information on what you can use your Core Supports for, read on.
What happens if you don’t use your allocated NDIS funds?
Once your current NDIS plan ends, your funds stop. And any unspent funding will NOT roll over into your new plan.
After each plan review, you will receive a new plan outlining supports and funds for the next period of time. While you have the choice and control to spend your funds strategically throughout the year, you cannot roll over unspent money.
What does this mean for you? Simply put, use it or lose it!
Six health benefits to a clean home
Not only does having a clean home reduce my anxiety and stress levels, but it also allows me to spend quality time with my family - in particular when my toddler asks me to play with him. I can focus all my energy on what I'm doing with him, rather than worry about cleaning the kitchen or having to vacuum or mop the floor! I know he appreciates that too because he gets all of me, not a distracted mother who wants to pull her hair out. A ‘love bomb’ - so to speak - of quality time with his Mumma.