Case Studies: Stories of Care and Connection

Every client we support has a story — and every story matters.
These case studies highlight the people, families, and communities we work with each day, and the ways Sistability helps make life a little easier, safer, and brighter.

“Jenny” – Specialised Cleaning for a Safer Home
Jade Taylor Jade Taylor

“Jenny” – Specialised Cleaning for a Safer Home

“Jenny” (name changed for confidentiality) is a participant of the National Disability Insurance Scheme (NDIS) who lives in the Lismore region. She lives with schizophrenia, a complex mental health condition that can make everyday tasks — like cleaning and organising — especially challenging.

When Jenny’s symptoms worsen, maintaining her home environment can quickly become overwhelming. Over time, this can lead to safety issues or housing concerns. Sistability’s weekly cleaning visits provide essential stability, helping her keep her tenancy and live in a healthier, more supported environment.

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“Hayley” – Ongoing NDIS Support for Stability
Jade Taylor Jade Taylor

“Hayley” – Ongoing NDIS Support for Stability

“Hayley” (name changed for confidentiality) is a long-term NDIS participant who lives with post-traumatic stress disorder (PTSD). She and her family have been with Sistability for several years, relying on our ongoing cleaning and gardening services to help maintain a calm, organised home environment.

Hayley currently receives four hours of cleaning support each week and two hours of gardening every fortnight through her NDIS plan. These regular visits have become a trusted part of her family’s routine — helping reduce stress and allowing them to focus on daily life and the things that matter most.

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