Shirley, a Ballina senior, reached out to Sistability because she needed a little help around the house. Regular things like keeping on top of the cleaning were getting harder, and she wanted reliable support from people she could trust. She lived with her son Steve, with her other son Rob just next door, but both of them were getting older too, and managing on their own was becoming a challenge for all three of them.

It sounds simple when you put it like that. But for many older Australians, making that call is anything but simple.