Partnering with Aged Care Providers to provide domestic assistance to Home Care Package (HCP) recipients
Sistability is not an Aged Care Provider…but we can still support you!
Home Care Package (HCP) recipients are required to be registered with an Aged Care Provider to manage their support needs and funds.
Sistability is NOT an Aged Care Provider, however we have partnered with multiple Aged Care Providers so that we can provide our services to you.
Check out our list of Aged Care Providers that we currently have working relationships with, so you can get started with Sistability straight away!
Please note that we are not able to provide services to CHSP clients as we are not registered to provide these services.
Aged Care Providers we work with
101 Home Care
Australian Unity
Crowley Care
Hammond Care
Home Caring
Integrated Living
Plan Care
Regional HCA (Home Care Assistance)
RSL Life Care
St Carthage’s Community Care
Trilogy Care
UPA Home Care
Whiddon
Not registered with any of the above Providers but you still want to use Sistability for domestic support?
No problem.
If you would like Sistability to provide services to you and you are not associated with any of these companies, please contact your existing Aged Care Provider first to let them know that you would like to use Sistability for your domestic care support - they will then let you know what your options are and can work with us directly to get the support you need.
“Today your team did an awesome job, with me being down and having to work around me, always caring and doing an excellent job, cleaning up after me and Ralph (my senior dog). They work hard every time and nothing seems to bother them. They just get on with doing their job. I look forward to Thursdays and having my place given the once over every week. Cheers!”
- Ian & Ralph (Sistability Clients)
Eight reasons why senior Australians are choosing Sistability for domestic assistance
Accessibility - contact us via phone, email, online chat, or through our website contact form
Customised Services - we’ll create a service plan based on your individual needs - so it’s right for you!
Trained and qualified staff - our professionally trained team members provide reliable, high-quality services with compassion and respect.
Flexibility - we understand that individual needs can evolve over time and offer flexibility to adapt our services accordingly
Coordination & communication - we manage and coordinate your domestic service requirements so you don’t have to. This includes scheduling appointments, ensuring timely arrivals of staff, and maintaining open lines of communication with you, and our team members, to address any concerns or changes in your domestic care requirements.
Transparent pricing and billing - we have a straightforward billing process and can send invoices to your nominated Aged Care Provider so you don’t have to worry about them.
Quality assurance - we conduct regular check-ins, and consistently perform feedback and performance reviews to help ensure that the services provided meet high the standards of care that we are known for.
Continuous improvement - we actively seek feedback from our clients and team members to identify areas for enhancement and make necessary adjustments to enhance the overall experience and quality of care.
“We manage and coordinate your domestic service requirements so you don’t have to. This includes scheduling appointments, ensuring timely arrivals of staff, and maintaining open lines of communication with you, and our team members, to address any concerns or changes in your domestic care requirements.”