Morning Tea at Oaktree Village in Goonellabah: Connecting with Seniors
On Friday, August 1st, Sistability had the privilege of hosting a wonderful morning tea at Oaktree Village in Goonellabah. It was a fantastic opportunity for local older Australians to gather, learn, and engage with our team on the important topic of aged care.
The morning tea saw a great turnout of residents, all eager to understand how the aged care system works and how they can navigate it. Jenn, our experienced Aged Care Manager, led a highly informative and engaging presentation. She offered valuable insights into the various services available to seniors, how to start the journey with My Aged Care, and the different types of home care packages.
Sistability Takes Home Two Awards at the 2025 Ballina Business Awards!
We’re still buzzing from Saturday night’s incredible celebration at the 2025 Ballina Business Awards—and we couldn’t be more proud of the recognition Sistability received. On that exciting evening, our small but mighty team was honoured with TWO awards:
🏆 Employer of Choice (under 20 employees)
🏆 Excellence in Diversity & Inclusion
These awards are more than just trophies on a shelf—they’re a reflection of everything Sistability stands for and everything we’ve worked so hard to achieve since our founding. As a company that was built on heart, hard work, and a deep mission to do things differently, this recognition means the world to us.
Understanding Government-Funded Aged Care in Australia (And How to Access It)
Trying to navigate Australia’s aged care system? Whether you need basic help around the house or ongoing support, there are government-funded programmes designed to keep you living safely and independently at home. In this blog, we explain the different types of aged care support — like CHSP and Home Care Packages — and show you exactly how to get started.
Navigating Aged Care Pathways at the SALT Expo in Ballina
On Saturday, 26 July 2025, the Sistability team joined the SALT Expo in Ballina at the Richmond Room of the Ballina Ex‑Services Club. Jenn, our Aged Care Manager, and Nic, our Services Manager, welcomed over 120 local residents—many of whom were part of Ballina’s ageing community—to explore their aged care options.
Cleaning for Life’s Changes: Understanding Transition Cleaning
Transition cleaning is a deep, supportive cleaning service tailored to people experiencing a major life transition. It might look similar to an end-of-lease or vacate clean on the surface—but the intention, delivery, and client support are very different.
Why It’s More Important Than Ever to Apply Early for a Home Care Package
If you or a loved one are starting to need support to remain safe, comfortable, and independent at home, the most important thing you can do right now is apply early for a Home Care Package (HCP).
With waitlists hitting record highs and a system under enormous pressure, getting in early isn’t just smart—it’s essential. Delays can have serious consequences for health, safety, and quality of life.
Here’s why you shouldn’t wait.
Four Cheers for Sistability: Finalists in Four Categories at Ballina Business Awards 2025
We’re thrilled to announce that Sistability has been named a finalist in four prestigious categories at the Ballina Business Awards, taking place at the Ballina RSL on Saturday 2 August 2025. This recognition is a testament to our team’s unwavering dedication to quality, inclusion and genuine care—and we’re so proud to be celebrated alongside the outstanding businesses that make our region so vibrant.
A Heartwarming Visit to Riverbend Retirement Village
On June 11th, our team at Sistability had the pleasure of visiting the wonderful residents of Riverbend Retirement Village. This special visit was an opportunity to connect with the community, share how we can support their aged care journey, and enjoy a morning of meaningful conversations. The day was filled with warmth, delicious treats, and a sense of camaraderie that exemplifies the heart of what Sistability is all about.
A Brighter Future for Aged Care: Government Funding Boost for 2025
As we welcome the new financial year, aged care recipients and their families have reason to celebrate. From 1 July 2025, government funding for aged care services has received a substantial boost—offering renewed hope, enhanced care options, and a commitment to dignity for older Australians.
Whether at home or in residential care, these funding increases promise to deliver better coverage, personalised support, and improved service quality. It’s not just about numbers—it’s about meaningful change for those who need it most.
Discover what this funding means for you, your loved ones, and the future of aged care in Australia.
Winter-Specific Cleaning: How to Prepare Your Home for the Cold Months
As the cooler months are now here, winter cleaning becomes essential to prepare your home for the challenges that come with the season. From the increased moisture in the air to the heavy use of heating systems, winter brings a unique set of cleaning tasks to address. If you want to ensure your home stays warm, dry, and hygienic during the colder months, it’s time to get your cleaning routine ready for winter.
In this guide, we’ll cover key winter-specific cleaning tips that will help you maintain a healthy, safe, and comfortable home throughout the season.
Case Study: A One-Off Specialised Deep Clean for Our Client, Kirby N.
About Kirby: A busy mum of two, active in her community and living with her disability makes deep-cleaning tasks painful and difficult.
The Challenge: Although Kirby keeps on top of basic tidying, heavier jobs—like scrubbing the bathroom, degreasing kitchen surfaces, spot-cleaning walls and thorough floor work—were triggering arthritis flare-ups. These tasks left her fatigued and posed slip hazards for her and the kids.
“I really struggle to do deeper cleaning like the bathroom… I can manage basic daily tasks, but long sessions on my feet or hard scrubbing just aren’t possible for me.”
Why Choosing a Local Aged Care Provider, Matters
Finding the right aged care solution for your loved one is one of the most important decisions you’ll make—especially in regional NSW. Whether you call Ballina, Byron Bay or Lismore home, opting for a genuinely local HCP provider and home care package partner delivers benefits that distant, metro-based agencies simply can’t match.
From on-the-ground expertise and lightning-fast response times to face-to-face accessibility at our Tamar St Ballina office, local providers offer personalised aged care coordination, community investment and cultural insight.
A Fresh Start: Why More Support Coordinators Are Organising One-Off Deep Cleans
In the world of disability and aged-care support, ensuring a safe, hygienic living environment is non-negotiable. Regular ongoing cleans are invaluable for day-to-day upkeep, but an increasing number of Support Coordinators are discovering that an intensive, one-off deep clean can deliver far greater benefits—both for physical health and for overall wellbeing. Here’s why deep cleans are rapidly becoming the preferred choice for those managing complex care needs.
The Unsung Heroes: How Our Domestic Care Specialists Support Aged Care and NDIS Clients' Wellbeing
In the world of aged care and NDIS support, there are many dedicated professionals working tirelessly to ensure individuals with diverse needs lead fulfilling lives. But there’s one group of workers who often go under the radar yet play a crucial role in the lives of many: our domestic care specialists, also known as cleaners.
While their main job is to provide essential cleaning services, their role often goes far beyond just tidying up a home. Our domestic care specialists are often the only professionals who step into the homes of aged care and NDIS clients, and their services are about more than just cleaning. These specialists are, in many ways, the "eyes and ears on the ground," observing the wellbeing of clients and raising the alarm about potential issues or concerns.
On the Road with Ella and Molly: A Day in the Life of Sistability Cleaners
Every day, our domestic cleaners at Sistability quietly change lives. They're not just tidying homes — they’re lifting spirits, checking in on wellbeing, and making everyday life a little easier for people who need support.
Meet Ella and Molly — two of our team members who work side-by-side, supporting NDIS and aged care clients across Ballina and Lennox Head. Here's a look into one of their workdays.
Care With Purpose: What Our First Impact Report Reveals About the Heart of Our Work
At Sistability, we believe in the power of showing up — not just with services, but with intention, dignity, and care. Over the past year, our team has done just that, pouring their energy, empathy, and dedication into every mop swipe, garden bed, and check-in. Now, with enormous pride, we’re lifting the lid on what that commitment has created in our first-ever Impact Report.
This milestone isn’t just about numbers — though we’re certainly proud of them. It’s about visibility. It’s about acknowledging the human stories and community ties woven through each hour of work we’ve delivered. It’s about recognising that meaningful change doesn’t always look flashy. Sometimes, it looks like showing up, day in and day out, for people who need a little extra help to live safely and independently at home.
Heart, Help & Hello: Sistability at the Ballina Seniors Expo
On Thursday, June 5, 2025, the Ballina Jockey Club buzzed with energy as the Ballina Retirement Living & Senior Lifestyle Expo brought together over-55s, seniors, and industry professionals from across the Northern Rivers. Hosted by Senior Expos Australia, this free event offered attendees a unique opportunity to explore a wide range of services and products designed to enhance senior living.
Sistability was proud to be among the exhibitors, connecting with the community and sharing our commitment to providing compassionate, personalised aged care services.
A New Chapter for Sistability: Focussing Our Service Closer to Home.
After years of meaningful service across Sydney, Sistability is entering a heartfelt new chapter — one that brings us back to our roots, our community, and our purpose.
We’re announcing a significant shift in how and where we operate. As of now, we are officially winding down our services in the Sydney region to focus exclusively on our home base: the Northern Rivers.
This decision hasn’t been made lightly. It’s been shaped by deep reflection, local insight, and the values that have always guided our work — care, community, and quality over quantity.
Aged Care Act Delayed: What the New November 2025 Rollout Means for Providers and Clients
The Australian Government has officially delayed the rollout of the new Aged Care Act from 1 July 2025 to 1 November 2025. This four-month extension is intended to give aged care providers, workers, and sector stakeholders additional time to prepare for one of the most significant overhauls in aged care legislation to date.
Making Your Home More Allergy-Friendly: A Healthy Home Cleaning Guide
For many of us, home is a place of comfort and calm—but for people living with allergies, asthma, or respiratory sensitivities, it can also be the source of daily discomfort. From sneezing fits and itchy eyes to sleep disruptions and breathing difficulties, allergens in the home can quietly build up and affect your quality of life.
At Sistability, we believe a truly clean home is one that supports your health and wellbeing, not just your tidiness goals. That’s why we’re sharing this healthy home cleaning guide to help make your space more allergy-friendly—room by room, task by task.