Hope in Action: Sistability’s Specialised Cleaning Service for “Sandy”
“Sandy” (name changed for privacy) is an NDIS participant living in government housing in the Northern Rivers. She lives with several complex medical conditions that affect her ability to manage her home environment. These conditions significantly influence her capacity to maintain hygiene, organisation, and general home upkeep on an ongoing basis.
Over time, the challenges of daily living became overwhelming, and Sandy’s living conditions deteriorated beyond what regular support services could manage. Her home had reached a level that presented health and safety concerns for her and those supporting her.
Case Study: Supporting “Robert” Through Hoarding
Robert, an aged care client living in Ballina, has lived with hoarding behaviours for many years. His home gradually became cluttered and difficult to navigate, making everyday activities harder and less safe.
When we first began working with Robert, it was clear that a single intensive clean would not be suitable. An all-at-once approach can be traumatic for people living with hoarding — it can feel like a loss of control, and in some cases, cause further distress.
Instead, we worked with Robert, his care team, and his support network to develop an ongoing, specialised cleaning plan tailored to his needs.
The Benefits of Specialised Cleaning for NDIS & Aged Care Clients
For many people, a clean home is more than just a matter of tidiness — it’s about safety, health, dignity, and quality of life. For NDIS participants and older Australians receiving aged care support, regular cleaning plays an important role in day-to-day wellbeing. But before a regular cleaning schedule can be effective, a specialised clean is often the most powerful first step.
Sistability Named Finalist in Two Categories at the 2025 Northern Rivers Regional Business Awards
We are so proud to share that Sistability has been named a finalist in not one, but two categories at the 2025 Northern Rivers Regional Business Awards:
🏆 Excellence in Diversity & Inclusion
🏆 Employer of Choice (20 Employees and Under)
This recognition is an incredible honour for our team, and it reflects both the work we do in the community and the culture we’ve built inside our organisation. At Sistability, we believe that inclusion, diversity, and genuine care aren’t just values on paper — they are guiding principles that shape how we show up every single day.
A Clean Start: Giving Dignity Back Through Everyday Essentials
At Sistability, we believe that everyone deserves more than just a roof over their head—they deserve a home. A space that feels safe, warm, and comforting. Yet for many people in our community, starting over often means doing so with almost nothing. That’s why we’ve launched our new Clean Start Program, an initiative designed to help vulnerable community members create homes filled with dignity and comfort.
Through this program, we collect donations from the community—things like bedding, mattresses, towels, and home goods—and deliver them to those who need them most.
Standing Beside Those Who Go Unseen
Every person deserves to be seen, heard, and supported. Yet too often, people in our community quietly carry challenges on their own—whether it’s feeling isolated, uncertain about how to access services, or unsure where to turn for help.
At Sistability, we believe no one should have to face those challenges alone. That’s why our team is more than a group of service providers. We’re companions, advocates, and connectors—standing beside people so they feel supported, valued, and confident to take the next step forward.
New NDIS Funding Periods: What You Need to Know
If you or someone you support is on a new or reassessed NDIS plan, you may notice a big change: funding is now being released in smaller chunks throughout the year. These new “funding periods” could impact how and when you can access important services like cleaning, gardening, therapy, or assistive technology. In this blog, we break down what’s changing, how it might affect you, and what you can do to stay supported.
Sensory Gardens for Relaxation
A sensory garden can be a valuable addition to your home environment, especially as you age. Here's how incorporating fragrant plants, soothing textures, and vibrant colours can enhance your relaxation and enjoyment of the outdoors.
Surfing for All: Sistability Proudly Sponsors Disabled Surfers Association North Coast Event
At Sistability, we believe in the power of giving back to our community and making a real difference in the lives of those who need it most. That's why we are thrilled to announce our sponsorship of the Disabled Surfers Association North Coast event, set to take place on Saturday, November 18, in the beautiful coastal town of Lennox Head. In this blog post, we'll share the inspiring story of the Disabled Surfers Association and the incredible work they do, and how you can join us at this fantastic event.
What happens if you don’t use your allocated NDIS funds?
Once your current NDIS plan ends, your funds stop. And any unspent funding will NOT roll over into your new plan.
After each plan review, you will receive a new plan outlining supports and funds for the next period of time. While you have the choice and control to spend your funds strategically throughout the year, you cannot roll over unspent money.
What does this mean for you? Simply put, use it or lose it!
We love support workers, but they aren’t cleaners!
You can have your cake and eat it too! It’s not about choosing one service provider over the other. By hiring a specialist cleaning team to look after your HOME, AND a support worker to focus on YOU you get the best of both worlds.
We don’t claim to be experts in the kitchen, we can’t look after your kids, take you to appointments or run errands for you, but what we can do is CLEAN!
Sistability’s team of specialist cleaners can clean your home from the ceiling to floors. They’ll get in between the cracks and under the furniture – ensuring your home is spic-and-span, every time.